Categories
Business

Customer service update

Just want to give you an update about these three candidates on my previous report:      Candidate No. 1 – Mom’s watch is doing fine now, no more headaches for her, and no more trips to that watch repair shop for the nth time!      Candidate No. 2 – We already got the refund for […]

Categories
Business

One report. Three candidates. Four basic steps to follow.

Abstract: A report on poor customer service presenting three situations from three different establishments. History: I am always a satisfied customer when I buy or receive service from my favorite stores and shops. But, I dunno what’s happening these days…it seems like they have conspired to give me some poor customer service lately. Chapter 1. […]