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Business

On business compliance

Does your company deal with electronic, financial and communication records for its daily operations? Are these data safe and secure from loss or theft? When companies and organizations deal with sensitive and confidential data, it is a must to protect these records with a totally secure system fully compliant to government regulations and industry standards […]

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Business

Supporting local businesses

Supporting local brands as opposed to national brands is a good option for a lot of reasons – you are supporting local businesses to thrive which in turn improves the economic condition of the community or neighborhood you are in. For example, in the US, local auto glass repair joints support your insurance policy, which […]

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Business Featured Life

Finding out my ‘whys’

I always bring a book with me whenever I go out, it comes in handy when I stand in queue or waiting for a meeting to start. So while I was standing (my back leaning against a seat) in the middle of a crowded bus moving slowly amidst a busy traffic, I got myself so […]

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Business

Customer service update

Just want to give you an update about these three candidates on my previous report:      Candidate No. 1 – Mom’s watch is doing fine now, no more headaches for her, and no more trips to that watch repair shop for the nth time!      Candidate No. 2 – We already got the refund for […]

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Business

One report. Three candidates. Four basic steps to follow.

Abstract: A report on poor customer service presenting three situations from three different establishments. History: I am always a satisfied customer when I buy or receive service from my favorite stores and shops. But, I dunno what’s happening these days…it seems like they have conspired to give me some poor customer service lately. Chapter 1. […]